Smart Operations

Overview of the programme

Ensuring that your hotel is future-proof and ready to face industry-wide challenges like rising costs and service delivery with reduced resources has never been more important.

Fáilte Ireland’s Smart Operations for Hotels is an executive-level, results-oriented
programme that aims to support hotel leadership teams re-organise their operational service models and integrate technology while reducing costs and delivering a great customer experience.

This programme consists of three 90-minute highly interactive training sessions hotel senior operational teams around Food & Beverage, Rooms and Cost Reduction tactics.

The hotel then identifies their priority challenge and through a series of implementation sessions, a dedicated business advisor will guide you to address that challenge and drive measurable impact for your business.

To hear about future dates for this programme, please register your interest below.

Join the Waitlist

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Programme queries can be sent to

The Modules

Smart Operations for Hotels - Food & Beverage


Smart Operations for Hotels - Rooms Divisions


Smart Operations for Hotels - Cost Reduction


Smart Operations for Hotels – 1:1 Support